Quest recently released a new version of Rapid Recovery, v18.104.22.168.
This updated version is a rebranding of the original Dell product over
to Quest with new Features and Maintenance updates. Please see the
supported application matrix at the bottom of th...
LINK TO THE RAPID RECOVERY V6.X CLOUD REPLICATION GUIDE
Using the eFolder Rapid Recovery cloud, you can replicate data to the
We have a new Appassure Encryption Policy. We will try to educate any
partner that does not want to encrypt their Appassure data but we will
not force them. If they do not want to encrypt it is their call, but
we can enforce requiring physical drives sent...
Repository free space status incorrect after deleting recovery points
Removal of recovery points completed successfully but the free space
on the repository is not reflecting the reclaimed space.
When trying to delete recovery points on an AppAssure 5 Slave/Target
core there are no delete buttons on the recovery points and nothing in
the actions menu on the Recovery Points tab. This is by design and not
a bug in AppAssure. To delet...
APPASSURE V5 RECOMMENDED VERSION DOWNLOAD LINKS
The article documents the recommended versions of the AppAssure v5
software that you should download when using AppAssure v5 with eFolder
as your replication target and describes how to obtain ...
Here is the network timing guide.
Here is a list of tweaks you can adjust that will affect replication
timeouts. I recommend going through this first if you have not
Make these changes on the source (Master) Cores.
- On the Configurat...
APPASSURE V5.4.X - V6.1.X: RECOMMENDATIONS FOR TARGET CORE RETENTION
With the introduction of AppAssure 5.4.x there are many changes to the
way rollup works. These changes greatly affect how rollup works on the
source and target Cores....
Replication for a specific Source Core fails with the following
POST FAILED: CANNOT LOCK A NON-REPLICATION ENCRYPTION KEY --->
System.InvalidOperationException: CANNOT LOCK ...
Bypass prerequisites on Agent installer v5.4.x
1) Download and run the agent installer
2) When you run the agent setup it creates a Rep1.tmp folder in the
%temp% directory. It may create a directory up one level called 1, you
will have to check this...
THIS DELL RAPID RECOVERY TECHNICAL DOCUMENTATION DESCRIBES HOW TO
INSTALL AND ADMINISTER RAPID RECOVERY, 6.0.1.
You can scan an archive for structural integrity by performing an
archive check. This check verifies the presence of all necessary files
As you may know, Quest recently released a new version of AppAssure:
Dell Rapid Recovery v22.214.171.124
At eFolder, our technical team carefully reviews and tests all new
releases of software before certifying them for use in our cloud. This
ensures we deli...
Link to How To Create an eFolder BDR for AppAssure Preload (Seed)
How to Migrate all Data to a New Target Core and Resume Replication
This article describes how to migrate all data from a target core to a
new target core and resume replication without having to re-replicate
\n\nOverview \n\n Occationally when troubleshooting AppAssure Replay
version 4 replication issues additional logging is required. To do
this we need to edit the log.properties file to increase the default
log size and add lines to create and populate the
This article will go over the steps needed to use the AA BMR CD on an
eFolder CC Node to recover as a VM.
1. Check the agent you want to restore. You will first need to verify
the size of the agent you want to recover. This can be done by
clicking the s...
A Core has 2000 GB of storage allocated to the repository, but the
Home tab of the UI only shows 1800 GB for the Total Size of the
The Core's repository is split into 2 sections. One is for storing the
Steps to take when updating a TC on v5.3.x to v5.4.x
****1st make sure TC is on v126.96.36.199 before upgrading****
If client deletes the data, please take to following steps:
1) Write down License Key
2) Verify Client has queued all RP's for deletion...