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Knowledgebase : BDR for AppAssure/Rapid Recovery

We have a new Appassure Encryption Policy. We will try to educate any partner that does not want to encrypt their Appassure data but we will not force them. If they do not want to encrypt it is their call, but we can enforce requiring physical drives sent...
* TITLE Repository free space status incorrect after deleting recovery points * DESCRIPTION Removal of recovery points completed successfully but the free space on the repository is not reflecting the reclaimed space. * CAUSE Deferre...
Description When trying to delete recovery points on an AppAssure 5 Slave/Target core there are no delete buttons on the recovery points and nothing in the actions menu on the Recovery Points tab. This is by design and not a bug in AppAssure. To delet...
APPASSURE V5 RECOMMENDED VERSION DOWNLOAD LINKS  OVERVIEW The article documents the recommended versions of the AppAssure v5 software that you should download when using AppAssure v5 with eFolder as your replication target and describes how to obtain ...
Here is the network timing guide. Here is a list of tweaks you can adjust that will affect replication timeouts. I recommend going through this first if you have not already. Make these changes on the source (Master) Cores. - On the Configurat...
APPASSURE V5.4.X - V6.1.X: RECOMMENDATIONS FOR TARGET CORE RETENTION POLICIES OVERVIEW With the introduction of AppAssure 5.4.x there are many changes to the way rollup works. These changes greatly affect how rollup works on the source and target Cores....
Replication for a specific Source Core fails with the following error: \"COREURL/APPRECOVERY/API/CORE/REPLICATIONCOMMS/SLAVE/SESSIONS/NEW\" POST FAILED: CANNOT LOCK A NON-REPLICATION ENCRYPTION KEY ---> System.InvalidOperationException: CANNOT LOCK ...
Bypass prerequisites on Agent installer v5.4.x 1) Download and run the agent installer 2) When you run the agent setup it creates a Rep1.tmp folder in the %temp% directory. It may create a directory up one level called 1, you will have to check this...
THIS DELL RAPID RECOVERY TECHNICAL DOCUMENTATION DESCRIBES HOW TO INSTALL AND ADMINISTER RAPID RECOVERY, 6.0.1.  You can scan an archive for structural integrity by performing an archive check. This check verifies the presence of all necessary files wit...
As you may know, Quest recently released a new version of AppAssure: Dell Rapid Recovery v6.1.1.137 At eFolder, our technical team carefully reviews and tests all new releases of software before certifying them for use in our cloud. This ensures we deli...
Link to How To Create an eFolder BDR for AppAssure Preload (Seed) Drive PDF [https://backup.securewebportal.net/efolder/files/Preload/How_to_create_an_eFolder_BDR_for_AppAssure_preload_drive.pdf]
\n\nOverview \n\n Occationally when troubleshooting AppAssure Replay version 4 replication issues additional logging is required. To do this we need to edit the log.properties file to increase the default log size and add lines to create and populate the ...
This article will go over the steps needed to use the AA BMR CD on an eFolder CC Node to recover as a VM. 1. Check the agent you want to restore. You will first need to verify the size of the agent you want to recover. This can be done by clicking the s...
SCENARIO: A Core has 2000 GB of storage allocated to the repository, but the Home tab of the UI only shows 1800 GB for the Total Size of the repository. EXPLANATION: The Core's repository is split into 2 sections. One is for storing the individual r...
Steps to take when updating a TC on v5.3.x to v5.4.x ****1st make sure TC is on v5.3.7.68 before upgrading**** If client deletes the data, please take to following steps: 1) Write down License Key 2) Verify Client has queued all RP's for deletion...